Terms and Conditions

These terms and conditions (the site terms) explain the main rules that apply when you access or use Kickr Casino’s website, create or use a player account, play games, participate in promotions, or use any related services made available through the platform.

By visiting the site, registering an account, making a deposit, placing wagers, or otherwise using Kickr Casino, you confirm that you have read, understood, and agree to follow these conditions of use. If you do not agree, please do not use the platform.

These service terms are written to set clear expectations for both players and the operator, including key rights, responsibilities, and restrictions that help keep the platform fair and secure.

Who Can Use Kickr Casino (Age, Location, and Legal Use)

Kickr Casino is intended for adults only.

You must be at least the legal gambling age in the jurisdiction where you are located and where you access the platform. It is your responsibility to make sure that online gambling is lawful for you and that you are allowed to use the service under local rules.

Kickr Casino may restrict, limit, or block access in certain countries, regions, or territories, including where regulatory, legal, or risk considerations require it. Availability can also depend on technical, payment, or verification constraints.

Account Setup Rules That Protect Players

To use real-money services, you’ll need to create a player account. When registering, you agree to provide accurate, complete, and up-to-date information, and to keep it current if anything changes.

Key account rules include:

• Your account must be registered in your own legal name.
• You must not register using false details or someone else’s identity.
• You may only create and use the number of accounts permitted by Kickr Casino (generally one account per person, household, device, or payment method may be enforced depending on risk signals and checks).

Kickr Casino may refuse registrations or restrict account functionality where information appears inconsistent, incomplete, or misleading.

Verification and Identity Checks (KYC)

To protect players and the platform, Kickr Casino may request verification at any time. This can happen during registration, before a withdrawal, after certain transaction patterns, or when account activity triggers safety checks.

Verification may include requests to confirm:

• Identity and age
• Address or residency
• Ownership of a payment method (for example, confirming a card or wallet belongs to you)
• Source of funds or other information needed for compliance and security reviews

If requested, you agree to provide reasonable documentation and information. Some features, including withdrawals, may be limited until verification is completed.

Your Player Account: Security and Personal Use Only

You are responsible for keeping your login details private and secure. Any activity performed through your account is treated as authorized by you, unless the platform determines there are clear signs of compromise or misuse.

Your account is personal. You must not:

• Share your account with anyone (including family or friends)
• Transfer, sell, or allow anyone to access your account
• Use the platform on behalf of another person
• Allow another person to deposit, withdraw, or play through your account

If you suspect unauthorized access, contact support as soon as possible so the account can be reviewed and, where appropriate, secured.

Deposits, Withdrawals, and Account Balances: What to Expect

Kickr Casino supports multiple payment options, which may include Apple Pay, Google Pay, Visa, MasterCard, Bank Transfer, and Gift Cards. Payment method availability, limits, fees (if any), and processing times can vary based on your location, your bank or provider, verification status, and internal checks.

Important points to understand:

• Deposits are credited once confirmed by the payment provider and Kickr Casino’s systems.
• Withdrawal requests may be reviewed before approval, including checks for verification completion, payment method ownership, bonus conditions, and risk controls.
• In some cases, Kickr Casino may request additional information to process a transaction safely and accurately.
• Your displayed balance can be affected by pending bets, unsettled rounds, chargebacks, reversed transactions, or system adjustments made to correct errors.

All transactions must be made using payment methods that you are authorized to use. Attempts to deposit or withdraw using payment instruments that are not yours may lead to restrictions or account closure.

Bonus Offers and Promotions: Extra Rules May Apply

Bonuses, promotional rewards, and other offers (including the Kickr Casino welcome offer 150,000 Bits + 4 Free Bucks) can be governed by bonus terms in addition to these platform rules. By claiming or using a promotion, you agree to follow the specific promotion conditions.

Promotion rules commonly include:

• Eligibility requirements (for example, country, device, account status, or verification)
• Wagering requirements and contribution rules
• Time limits to claim or use the offer
• Game restrictions or excluded titles
• Maximum conversion limits, bet limits, or withdrawal caps linked to bonus funds (where stated)
• Limits on repeated claims, multiple accounts, or household/device duplication

Always review the specific offer details presented at the time of the promotion. If there is a conflict between these site terms and a specific promotion’s conditions, the promotion conditions will apply to that offer.

Games and Features: Availability Can Change

Kickr Casino works to provide consistent access to games and services, but availability can change due to location rules, device compatibility, scheduled maintenance, software updates, or unexpected technical issues.

Kickr Casino may add, remove, suspend, or limit games, promotions, payment methods, or platform features at any time. This can also happen when third-party providers make changes to their products or availability.

Game outcomes are determined by the game software and rules provided for that title. If a game round is interrupted, the result is generally resolved according to the game provider’s rules and the platform’s records, subject to the Errors and technical issues section below.

Fair Play Standards and Prohibited Behavior

Kickr Casino is built for genuine play. You agree to use the platform lawfully and in good faith.

Prohibited behavior includes, without limitation:

• Fraud, attempted fraud, or using stolen or unauthorized payment methods
• Collusion or coordinated play designed to gain an unfair advantage
• Chargeback abuse or intentionally reversing legitimate transactions
• Bonus misuse, including activity designed primarily to exploit promotions rather than play as intended
• Providing false registration details or misrepresenting identity, age, or location
• Attempting to manipulate games, promotions, or platform systems
• Using bots, scripts, automation tools, or unauthorized software to interact with the platform
• Interfering with the website, security systems, or other players’ access

If the platform detects behavior that appears inconsistent with fair play, Kickr Casino may review the account activity and apply reasonable controls to protect the integrity of the service.

When Kickr Casino May Restrict, Suspend, or Close an Account

Kickr Casino may refuse service or restrict account access where it reasonably believes that:

• These service terms have been breached
• Verification is incomplete or information cannot be confirmed
• Transactions are disputed, reversed, or flagged by payment providers
• The account is linked to fraud, misuse, or prohibited behavior
• The platform must do so to meet legal, compliance, or risk obligations

Actions may include limiting features, canceling access to certain promotions, freezing withdrawals while checks are completed, or closing the account. Where appropriate and lawful, Kickr Casino will aim to handle reviews in a balanced way and communicate with you through your registered contact details.

Errors, Display Mistakes, and Technical Disruptions

From time to time, issues can occur such as system outages, game malfunctions, interrupted sessions, incorrect display of balances, incorrect bonus crediting, or other technical or human errors.

If an obvious mistake occurs (for example, an incorrect balance update, a bonus credited in error, or a game showing an incorrect result due to malfunction), Kickr Casino may correct the error and adjust the account to reflect the outcome that would reasonably have applied without the issue. Any review and adjustment will be handled in a fair and practical manner, using platform records and provider logs where available.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. You are responsible for choosing how you play and for staying within limits that feel safe and manageable.

Kickr Casino may provide responsible gaming tools and controls, such as deposit limits, time-outs, or self-exclusion options, depending on availability and jurisdiction. If you feel play is no longer fun or within your control, you are encouraged to use these tools and contact support for guidance.

Intellectual Property and Site Content Use

The website’s design, branding, logos, text, graphics, software elements, and other original materials belong to Kickr Casino or its licensors and are protected by intellectual property laws.

You may use the content only for personal, non-commercial purposes connected to using the platform. You must not copy, reproduce, republish, distribute, modify, or commercially exploit site materials without written permission, except where the law allows limited use.

Third-Party Providers and Linked Services

Some parts of the Kickr Casino experience may be delivered through third parties, including game studios, payment providers, identity verification partners, and technical service providers. Game availability and certain features can depend on these providers’ systems and operational limits.

The site may also contain links or references to third-party services. Kickr Casino does not control third-party websites and is not responsible for their content, policies, or availability. When you use third-party services, their own terms and privacy practices may apply.

Liability Limits in Plain Language

Kickr Casino aims to operate a safe and reliable platform, but certain events can be outside the operator’s control. To the extent permitted by applicable law, Kickr Casino is not responsible for losses or damages arising from:

• Technical interruptions, maintenance, or service delays
• Device issues, unsupported browsers, or connectivity problems on your side
• Mistakes caused by incorrect information you provided
• Third-party failures (such as payment provider or game provider disruptions)
• Events beyond reasonable control (for example, major outages or force majeure situations)
• Misuse of your account where your login details were not kept secure

Nothing in these conditions limits any rights that cannot be limited under applicable law.

Service Provided “As Available” (No Guarantees)

The website, games, and services are provided on an “as is” and “as available” basis. This means Kickr Casino cannot promise that access will be uninterrupted, that every feature will always work perfectly, or that all games, bonuses, or payment methods will be available in every location at all times.

Updates to These Terms

Kickr Casino may update these site terms from time to time to reflect operational, security, legal, or product changes. The most recent version published on the website will apply from the date it is posted, unless a different effective date is stated.

Continuing to use the platform after an update means you accept the revised terms. You should review this page periodically to stay informed.

Related Policies You May Need to Review

These terms should be read alongside other Kickr Casino policies and supporting pages, which may include:

• Privacy Policy
• Cookie Policy
• Responsible Gaming
• Bonus Terms
• AML and KYC Policy

If a specific policy applies to a feature you use, you agree to follow it.

Contact Kickr Casino Support

If you have questions about these terms, your account rules, or how the platform works, you can contact Kickr Casino support by email at support@kickr.com. Support options may also include live chat where available on the site.

By using Kickr Casino, you help maintain a safer, fairer environment for everyone. These conditions of use exist to protect players, support responsible play, and keep the platform running in a clear and consistent way. Continued access or use of the services means you accept the latest version of these terms.