Cookie Policy

This Cookie Policy explains how Kickr Casino ("Kickr Casino," "we," "us," or "our") uses cookies and similar technologies when you visit our website at /cookie-policy (the "Site"). It describes what cookies are, why we use them, what types we use, how third parties may place cookies, and how you can control your preferences.

By using the Site, you understand that cookies may be stored on your device in line with this Cookie Policy and your choices (including any consent settings we provide where required by law).

Cookies, Explained in Plain English

A cookie is a small text file that a website stores on your computer, phone, or tablet. Cookies help a site recognize your browser, remember certain settings, and support features like secure login and page navigation.

We also use similar technologies such as pixels, SDKs, local storage, and device identifiers. For simplicity, this policy refers to all of these as "cookies."

Why We Use Cookies - Function, Safety, and a Smoother Experience

Cookies help us deliver a safer, more reliable Site and improve how it works. Depending on your settings and device, cookies may be used to:

• Keep the Site running correctly so pages load and features work as expected
• Protect accounts and prevent fraud by detecting suspicious activity
• Remember preferences such as language, region, and session choices
• Understand how visitors use the Site so we can improve performance and fix issues
• Measure marketing effectiveness and limit repeated ads where applicable

Some cookies are necessary to provide the services you request. Others are optional and used only if you allow them (where consent is required).

Cookie Types We May Use

We use different cookie categories, each with a specific purpose.

Essential Cookies - The Non-Negotiables for Core Site Operation

Essential cookies are required for the Site to function. They support core actions like navigating pages, maintaining sessions, enabling security features, and processing basic requests.

If you block these cookies, parts of the Site may not work properly, and certain features may become unavailable.

Functional Cookies - Your Settings, Remembered

Functional cookies help the Site remember choices you make and provide enhanced personalization, such as remembering preferences and improving consistency across sessions.

Disabling functional cookies may mean you need to re-enter preferences more often, and some convenience features may not work as intended.

Performance and Analytics Cookies - What’s Working, What Needs Fixing

Performance cookies help us understand how the Site performs and how visitors interact with pages - for example, which pages load slowly, which features are used most, and whether errors occur.

These insights help us improve speed, stability, and overall usability. Where required by law, we will only place analytics cookies after you provide consent.

Marketing Cookies - More Relevant Messaging (If You Choose)

Marketing cookies may be used to measure campaigns, limit repetitive ads, and support advertising that’s more relevant to your interests. They may also help us understand whether you arrived at the Site via a partner link or promotion.

If you disable marketing cookies, you may still see ads, but they may be less relevant and less measurable.

Third-Party Cookies - When Other Services Set Cookies

Some cookies on the Site may be placed by third parties that provide services on our behalf. These may include:

• Analytics providers (to help us understand Site usage and improve performance)
• Security and fraud-prevention tools (to protect accounts and transactions)
• Payment and checkout-related services (where applicable to your flow)
• Advertising or affiliate tracking partners (to measure campaign performance)

Third parties may process data according to their own privacy policies. We recommend reviewing the applicable policies on those providers’ websites if you want more detail on how they use cookies and related technologies.

How Long Cookies Stay on Your Device

Cookies can be:

• Session cookies - deleted automatically when you close your browser
• Persistent cookies - remain for a set period or until you delete them

Retention depends on the cookie’s purpose, your browser settings, and whether you remove cookies manually.

Your Choices - How to Manage, Disable, or Delete Cookies

You can control cookies in several ways:

Most browsers let you block or delete cookies and manage site-specific permissions. You can usually find these controls in your browser’s "Settings," "Privacy," or "Security" menus. You can also clear existing cookies through your browser history or data options.

If we provide a cookie preference tool or banner, you can use it to adjust optional cookie categories (where available). Keep in mind that blocking certain cookies can affect functionality - especially essential cookies, which may prevent login, disrupt account-related features, or cause pages to fail to load correctly.

What Happens If You Turn Cookies Off

Disabling cookies may impact the Site experience in practical ways, including:

You may be logged out more often, preferences may not save, certain security checks may not work correctly, and some pages or tools may not function as designed. If you block analytics cookies, we may have less insight into performance issues, which can slow improvements.

Consent and Legal Bases

Where required by applicable law, we request your consent before placing non-essential cookies (such as certain analytics or marketing cookies). You can withdraw or adjust consent at any time through available settings or by changing your browser controls.

Essential cookies are used based on our legitimate need to operate the Site and provide the services you request.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how we operate the Site. When we make updates, we will revise the policy content and may provide additional notice where required.

Questions or Privacy Requests

If you have questions about this Cookie Policy or how cookies are used on Kickr Casino, contact us at support@kickr.com. You can also review our main brand page for related details here: Kickr Casino.